Since our products are custom made, we do not accept returns or exchanges unless there is an error in your order on our part. In the unlikely event this occurs, please notify Benchwork Orders and we will send the correct parts as quickly as possible. Model Railway Techniques will pay in full for the shipping of the new product or portions thereof.
If You Received a Damaged Package:
If you receive a damaged package, please document the damage to the outside and contents within and notify FedEx and Benchwork Orders within 24 hours of Delivery Confirmation by FedEx. We will work to resolve the problem and have replacement parts shipped to you at no extra cost. Claims made after 24 hours of Delivery Confirmation will not be considered.
Customer satisfaction is our main goal.
EZ-FOLD NTRAK Modules, EZ-FOLD Free-Mo Modules, and The Model Railroad Benchwork Store are Trademarks of The Model Railroad Benchwork Store/Model Railway Techniques.com and may not be reproduced, copied, or redistributed in any way without prior written consent by The Model Railroad Benchwork Store/Model Railway Techniques.com
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Last Updated on 4 months ago by James from Model Railway Techniques
